Field Service Engineer

ABB · Ireland · posted today ago

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About this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

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Job Summary

In this role, you will execute service and maintenance activities in accordance with ABB standards, quality requirements, and safety procedures. You'll work closely with customers across a variety of industrial sectors, delivering technical knowledge, diagnosing complex electrical system issues, and ensuring the highest levels of customer satisfaction.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

Work model: Remote with travel to customer sites.

Proposed

Deliver field service activities across Low Voltage (LV) and / or Medium Voltage (MV) switchgear and related equipment, with specialized skills in either area.
Carry out preventative maintenance, installations, commissioning, retrofitting and equipment replacements, providing technical advice and support to customers.
Ensuring all service operations strictly comply with ABB technical procedures, commercial guidelines, and health, safety, and environmental standards.
Diagnose and resolve technical issues through effective troubleshooting and analysis, recommending corrective and preventative actions to provide a first-time fix wherever possible.
Conducting technical training sessions for customers both on-site and at ABB facilities.
Work closely with customers to understand their operational challenges and identify opportunities to improve equipment performance, reliability and efficiency.
Prepare service documentation, technical reports, material lists and equipment required to deliver service activities effectively and to uphold quality assurance and operational traceability
Promote health, safety, and quality standards by ensuring all work follows ABB procedures and industry best practices.

Qualifications for the Role

Electrical Trade Certificate or Electrical engineering degree or equivalent with relevant practical experience in power systems and/or electrical distribution.
5+ years’ experience in field service, including installation and maintenance of LV/MV switchgear.
Demonstrated experience in testing and commissioning ABB and/or third-party switchgear and electrical equipment.
Solid technical knowledge of LV/MV systems, including protection relays, fault-finding, diagnostics and testing methods.
Good understanding of health, safety and environmental standards, including risk assessments and safe working practices.
Excellent communication and organisational skills, with the ability to coordinate service activities and build strong customer relationships.
Proficient using Microsoft Office applications, particularly Excel, alongside general IT systems.
Full and clean driving licence with willingness to travel

Benefits

As part of our dedication to our employees, ABB Ireland offers an attractive array of benefits which include

Competitive Salary
Private Medical Allowance for Yourself and Family
Commercial Van
Generous Bonus Scheme
Competitive Contributory Pension Scheme
Employee Share Acquisition Plan
Open Job Market (Internal Mobility Opportunities, Mentorships & Access To Projects Globally)
Employee Assistance Programme
Generous Employee Referral Scheme
25 Days Annual Leave Plus Bank Holidays

More about us

Join ABB Ireland and be part of a dynamic team that is making a real difference. We offer a supportive and inclusive work environment where you can grow your career, develop your skills, and contribute to impactful work that matters. Together, we are building a sustainable future for generations to come.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. #RunWhatRunstheWorld.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.