Email Marketing & eNewsletter Operations Specialist

Discover your 100% YOU with MicroSourcing!

Position : Email Marketing & eNewsletter Operations Specialist

Location: Harton

Work setup & shift: Night Shift / Work from Home

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Email Marketing & eNewsletter Operations Specialist , you will :

• Schedule and deploy daily, weekly, and ad-hoc newsletters and eDM campaigns
• Build email campaigns using provided templates, content, and creative assets
• Ensure correct audience lists, segmentation, and suppression rules are applied
• Coordinate send times and calendars across multiple brands or newsletters
• Verify subject lines, preheaders, sender details, and from-names
• QA email formatting across desktop and mobile
• Validate all links, tracking parameters, and calls-to-action
• Confirm correct ad placements, sponsored content, and disclosures
• Test emails internally prior to deployment and resolve issues before launch
• Confirm successful sends and monitor immediate delivery issues
• Identify and flag bounces, errors, or deliverability concerns
• Assist with basic performance reporting (open rate, CTR, delivery)
• Maintain send logs, checklists, and documentation
• Follow established email workflows and SOPs
• Communicate clearly with stakeholders when issues arise
• Manage multiple newsletters and deadlines simultaneously
• Ensure all campaigns comply with CAN-SPAM, GDPR, and internal policies

What You Need:

Non-negotiables

• 1–3+ years experience managing email campaigns or newsletters
• Hands-on experience with (e.g., Salesforce Marketing Cloud, Braze, Mailchimp, Sailthru, Iterable, Campaign Monitor, or similar)
• Strong attention to detail and QA discipline
• Understanding of email best practices (deliverability, formatting, testing)
• Comfortable working with calendars, deadlines, and checklists
• Proficient in English (written and verbal)
• Experience supporting multiple brands or high-volume sends
• Familiarity with HTML email templates (editing, not coding from scratch)
• Experience working with advertising-supported newsletters
• Knowledge of UTM tracking and basic analytics
• Prior experience working with distributed or offshore teams

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit

*Terms & conditions apply

Originally posted on Himalayas