Ecommerce Marketplace Manager (Senior)
About this role
Discover your 100% YOU with MicroSourcing!
Position: Ecommerce Marketplace Manager
Work setup & shift: WFH, Night shift
Why join MicroSourcing?
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a company that celebrates diversity and fosters an inclusive culture.
Your Role:
As an Ecommerce Marketplace Manager, you will take ownership of third-party marketplace operations and growth across platforms such as Amazon, Walmart, Target, eBay, and Faire. You will manage marketplace strategy, product listings, advertising, pricing, promotions, inventory, account health, reporting, and overall profitability.
What You'll Do:
- Develop and execute marketplace strategies to grow sales, market share, conversion, and profitability.
- Manage day-to-day operations across Amazon Seller Central/Vendor Central, Walmart, Target, eBay, and other marketplaces.
- Plan and optimize Amazon Ads, Walmart Connect, PPC, Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
- Improve product listings through SEO, keyword research, titles, descriptions, images, videos, A+ Content, Brand Stores, and category placement.
- Monitor key marketplace metrics including sales, traffic, conversion, ROAS, ACOS, TACOS, gross margin, fees, returns, and contribution profit.
- Manage pricing, promotions, coupons, deals, seasonal campaigns, Buy Box performance, and competitor activity.
- Maintain marketplace catalogs and resolve listing suppressions, variation issues, feed errors, content conflicts, and compliance concerns.
- Coordinate inventory planning, forecasting, replenishment, FBA/WFS, merchant fulfillment, and aged or stranded inventory with operations and warehouse teams.
- Lead new product launches, including keyword research, content development, inventory planning, advertising, promotions, and post-launch analysis.
- Monitor account health, reviews, returns, claims, chargebacks, policy compliance, and brand protection concerns.
- Prepare weekly and monthly performance reports highlighting results, risks, opportunities, and recommended actions.
- Work closely with Marketing, Creative, Sales, Product, Customer Service, Finance, Purchasing, Warehouse, and IT teams.
- Support marketplace integrations and product feeds using Shopify, Rithum/ChannelAdvisor, Shopify Marketplace Connect, ERP/OMS platforms, and similar tools.
What We're Looking For:
- 4+ years of hands-on ecommerce marketplace management experience, with direct experience managing Amazon Seller Central or Vendor Central.
- Proven track record of achieving measurable improvements in marketplace sales, advertising performance, profitability, product launches, or catalog growth.
- Strong experience managing high-volume product catalogs across Amazon, Walmart, Target, eBay, or similar marketplaces.
- Strong knowledge of Amazon Seller Central, Amazon Ads, FBA, Brand Registry, A+ Content, Buy Box, marketplace SEO, and compliance.
- Experience with Walmart Marketplace, Walmart Connect, WFS, Target Plus, Target.com, eBay, or comparable platforms.
- Strong understanding of PPC, retail media, SEO, keyword research, conversion optimization, pricing, promotions, and digital merchandising.
- Ability to analyze marketplace P&L, contribution margins, advertising efficiency, inventory, fees, returns, and SKU-level profitability.
- Proficiency with marketplace tools such as Rithum/ChannelAdvisor, Shopify Marketplace Connect, Shopify, or CommerceHub.
- Advanced Excel skills, including pivot tables, lookups, data cleaning, trend analysis, and reporting.
- Strong analytical, organizational, communication, project management, and problem-solving skills.
- Self-motivated and detail-oriented, with the ability to balance strategic planning with hands-on execution.
- Experience with ERP/OMS platforms such as Odoo, NetSuite, or similar systems is an advantage.
- Experience in outdoor products, sporting goods, home décor, gifts, or other SKU-intensive consumer product categories is preferred.
- Bachelor's degree in Marketing, Business, E-commerce, Analytics, or a related field is preferred; equivalent experience will be considered.
Top 5 Non-Negotiable/Priority Requirements:
- 4+ years of hands-on ecommerce marketplace management experience, including Amazon Seller Central or Vendor Central.
- Proven experience delivering measurable marketplace sales growth and profitability improvements.
- Strong Amazon expertise covering Amazon Ads, FBA, A+ Content, Buy Box, catalog management, SEO, and account health.
- Experience managing PPC/retail media campaigns and analyzing ROAS, ACOS, TACOS, conversion, margins, and other marketplace KPIs.
- Advanced Excel and marketplace analytics skills, with the ability to turn performance data into actionable recommendations.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit MicroSourcing.
Terms & conditions apply.
Originally posted on Himalayas