eCommerce Manager
About this role
This is a remote position.
We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.
Key Responsibilities:
Listing Management:
Ensure optimal listing health across Amazon, eBay, and Walmart.
Regularly update product listings to enhance visibility and conversion rates.
Brand & Content Updates:
Create and manage A+ content for brand differentiation.
Develop and implement meta tags and keyword strategies for improved search rankings.
Inventory Management:
Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.
Customer Management:
Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
Manage and respond to product reviews, encouraging positive feedback.
Reporting:
Analyze sales performance and generate reports to track KPIs and identify areas for improvement.
Qualifications:
Proven experience in eCommerce management, particularly on Amazon.
Familiarity with eBay and Walmart is a plus.
Strong knowledge of listing optimization, keyword research, and content creation.
Software & Tools:
Proficient in Microsoft Suite and Outlook.
Experience with Helium10 for keyword research and listing optimization.
Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.
Skills:
Excellent organizational and multitasking abilities.
Strong analytical skills and attention to detail.
Effective communication and customer service skills.
Originally posted on Himalayas
