Dynamics 365 Developer - Copilot Service Workspace - Contractor (Spain)

Talent Connect · Spain · posted today ago

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About this role

Microsoft Dynamics 365 Developer – Copilot Service Workspace

📍 Spain | Remote | Contractor

🕘 Full-time

About the role

We are looking for a Microsoft Dynamics 365 Developer with hands-on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace.

You will join an international digital banking environment, contributing to the evolution of customer service and channel integration platforms built on Microsoft technologies.

The role combines Dynamics customization, frontend development, and advanced integration work within modern CRM ecosystems.

What you’ll do

Configure and customize Microsoft Dynamics 365 Customer Service solutions
Develop and maintain integrations within Copilot Service Workspace
Implement and configure Channel Integration Framework (CIF) integrations
Develop frontend logic and custom behaviors using JavaScript / TypeScript
Work with Microsoft APM SDK for embedded application integrations
Collaborate with backend and integration teams to ensure end-to-end functionality
Ensure performance, maintainability, and usability of implemented solutions
Participate in agile ceremonies and collaborative delivery processes

What we’re looking for

Proven hands-on experience with:
- Microsoft Dynamics 365 Customer Service
Practical experience with:
- Copilot Service Workspace
- Channel Integration Framework (CIF)
- Microsoft APM SDK
Strong experience developing:
- JavaScript within Dynamics environments
Experience working with:
- embedded/integrated applications inside Dynamics
- container-based integration approaches
Experience working in Agile environments (Scrum / Kanban)
Familiarity with Jira or similar collaboration tools
Strong analytical and problem-solving skills
Ability to work autonomously in integration-heavy environments

Nice to have

TypeScript experience
Experience building custom UI integrations within Dynamics 365
Understanding of frontend architecture patterns in enterprise applications

Work model

Hybrid model available in:
- Madrid
- Barcelona
- Málaga
- Logroño
Remote from other locations within Spain

💡 Note

We are looking for hands-on technical profiles with strong Dynamics 365 and integration experience, comfortable working in collaborative and fast-paced international environments.