Director of Product & QA

Exemplar Global · United States · $106k – $133k · posted today ago

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About this role

The Company

WE ARE EXEMPLAR GLOBAL

Exemplar Global Inc. is a not-for-profit organization that services and supports the conformity assessment industry (auditors, trainers and certification bodies). With a strong legacy of over 30 years in auditor and auditor training certification, we possess the expertise to help professionals and training providers be recognized in their industry. Our vision is to become the main globally acknowledged authority for conformity professional certification by providing credential management for individuals seeking professional recognition, providing independent certification for training providers to enhance their course quality and outcomes, and offering new and innovative services that better serve all of our stakeholders.

The Position

The Director of Product and Quality Assurance plays a strategic and hands-on leadership role with full accountability for Exemplar Global's product portfolio and the integrity of certification, accreditation, and professional development programs. This role leads the product lifecycle end-to-end, safeguards the quality and accreditation status of all schemes, and provides technical leadership across the assessment and conformity sector and related engineering disciplines. The role also includes direct leadership of Product & QA resources and functional capability, with responsibility for setting priorities, building capability, and ensuring sustainable delivery across portfolios.

Preferred candidates will demonstrate strong experience in certification or accreditation programs within the conformity assessment ecosystem, with knowledge of standards such as ISO/IEC 17024. They bring technical expertise, strong stakeholder management skills, and the ability to navigate complex, global environments. The ideal candidate is a strategic, data-driven leader who can guide teams and translate technical and regulatory requirements into practical outcomes.

The salary range for this role is $106,192-$132,740. Any extended offer is based on a candidate’s experience and overall fit for the role.

Main Responsibilities

Provide people leadership for 4-5 direct reports, including coaching and performance management.

Accountable for the full product lifecycle across certification, accreditation, and professional development, from development through review and retirement.

Leads product strategy and roadmaps informed by market needs, stakeholder feedback, and strategic priorities.

Oversees product performance and relevance, using insights to inform improvement, investment, or retirement decisions.

Accountable for quality assurance and ongoing compliance with accreditation and international standards across all programs.

Leads accreditation, assessment, audit, and surveillance activities to ensure consistency, integrity, and effective risk management.

Maintains strong relationships with regulators, accreditation bodies, and strategic partners.

Leads technical oversight across assessment, conformity, and relevant engineering disciplines, supported by internal and external subject matter experts.

Develops technical advisory capability and structures to ensure credible, scalable expertise across programs.

Leads the development of professional development frameworks aligned to certification pathways and evolving industry expectations.

Leads and develops the Product & Quality Assurance department, including direct reports, contractors, and technical resources.

Defines Product & QA priorities, resourcing needs, and inputs to annual business planning and budgeting.

Performs all other duties as assigned.

Working Conditions and Physical Requirements:

100% remote work eligible for candidates located in the states of WI, MI, NY, FL, and NC. Operating in a global context will require working outside of the typical 8am-5pm schedule to accommodate other team members or client time zones. Must be able to travel up to 15% including some international travel to key markets.

Bring Your Best: Position Minimum Qualifications

A Bachelor’s Degree in a technical, quality, engineering, science, or business-related field,

A minimum of 10 years of progressive leadership experience leading product, quality, or program portfolios within regulated, standards-based, technical, or compliance-driven environments.

Or an equivalent combination.

Must be able to comply with attendance and timeliness policies.

This role is not eligible for U.S. immigration sponsorship (e.g., STEM OPT, TN, H-1B, or other work visa).

Why You Should Apply

At Exemplar Global, we value offering a complete benefit package that helps you live your best life, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs to help you plan for the future and perks that inspire your downtime are all part of Exemplar Global’s total compensation package.