Digital Solutions Lead

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£50,000 to £60,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Areyouexperiencedinleadingtheimplementationanddeliveryofdigitalsolutions,workingwithsuppliersandstakeholderstoachievesuccessfuloutcomes? Wouldyouliketoplayakeyroleinshapingandlaunchingahigh-profiledigitalservicethatsupportspeopleintosustainableemploymentopportunities?

Then consider the role ofDigital Solution LeadatReed in Partnership!

Internal applications for this role close on 17/09/2026

This is a 12 month fixed term role only.

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

What is the role about?

The Digital Solution Lead will lead the implementation and transition to live service of the North Sea Jobs digital solution, acting as the primary delivery lead for the digital workstream. The role is responsible for overseeing the end-to-enddigitalimplementationlifecycle,coordinatingsuppliers,technicalteamsandstakeholders,ensuringoperationalreadinessforgo-live,andleadingsupplierperformanceandcontinuousimprovementduringtheearlyliveservicephase.

Just some of your day-to-day responsibilities will include:

• LeadtheimplementationandmobilisationoftheNorthSeaJobsdigitalsolutionfromcontractawardthroughtoliveservice.

• Coordinatedeliveryactivitiesacrossinternalteams,suppliersandstakeholders.

• Actastheprimaryrelationshipmanagerfortwoexternaldigitalsuppliers.

• Holdsuppliersaccountableforagreeddeliverables,milestonesandservicecommitments.

• Monitorsupplierperformance,risksanddependenciesthroughoutimplementation.

• WorkwithinternalIT,Security,Data,InfrastructureandOperationalteamstodefineanddeliversystemintegrationstoensuremilestonesanddeliveryoutcomesareachieved

• Coordinaterequirementsgathering,designreviewsandtechnicalassuranceactivities.

• Maintainoversightoftechnicaldependenciesandassociatedrisks

• Leadtechnicalandbusinessreadinessassessmentscoveringpeople,process,technology,communicationsandoperationalsupport.

• Facilitatego-liveplanningandtransitionactivitiestoensureacontrolledservicelaunch.

• Identify,assessandmanageprogrammeandoperationalrisks

• Buildstrongrelationshipsacrossoperational,implementation,technicalandleadershipteams.

• Actasthekeyliaisonbetweeninternalstakeholdersandexternalsuppliers.

• Supportorganisationalchangeactivitiestomaximiseadoptionandoperationalreadiness.

• Managesupplierperformancepostgo-live.

• MonitorserviceKPIs.

• Driveissueresolution.

• Leadservicereviews

• Supportthetransitiontobusiness-as-usualoperationsandcontinuousimprovementactivitiespostgo-live.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays

• Reed Pension Scheme

• Award Winning Management & Leadership training

• Professional & Personal Development Funds

• Bi-annual pay reviews

• Plus much more that can be found on our website

• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

• Experiencein delivering high performing digital workstreams within a complex and evolving environment.

• Strong experienceof managing third-party suppliers (vendors) and technology partners, including demonstrable knowledge of managing digital suppliers through contract management and commercial practices.

• Demonstratable knowledge of working with technical and business stakeholders in the design and delivery of complex solutions. Proven track record of managing complex stakeholder environments.

• Strong project planning, governance and risk management skills.

• Excellent communication, facilitation and presentation skills.

Essential criteria

• Demonstrable experience of delivering digital products/solutions through implementation and go-live.

• Experience of managing programme risks, issues and dependencies.

• Knowledge of business readiness, change management and service transition principles.

• Experience working with technical, operational and commercial stakeholders.

• Strong understanding of compliance, information governance and operational assurance requirements.

• Ability to work independently and manage multiple priorities simultaneously.

• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.

• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Originally posted on Himalayas