Digital Solutions Delivery Lead

National Association of Testing Authorities, Australia · United States · posted today ago

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About this role

Microsoft Platforms | Automation & AI | Business Applications

The National Association of Testing Authorities, Australia (NATA) is Australia's national accreditation body. We provide independent assurance of the technical competence and integrity of organisations for clients who require confidence in the delivery of their products and services.

We are seeking an experienced Digital Solutions DeliveryLead as an accountable 50% hands-on, 50% hands-off contributor for the effective operation, improvement and delivery of NATA's key business systems. Responsible for business analysis, application support, development, integration and the delivery of business technology initiatives.

Working closely with business stakeholders, the role translates organisational priorities into practical system roadmaps, requirements, solutions, and measurable business outcomes. It supports the Chief Information Officer in delivering NATA's ICT strategy, project portfolio and governance obligations, and contributes to solution architecture, technology standards, information security, data governance and responsible AI decisions.

The role balances transformation with reliable BAU service delivery, ensuring NATA's business systems remain secure, supportable, integrated, and aligned with operational and strategic objectives.

About the role

Experience leading and improving business systems with organisational objectives and improving operational efficiency.
Facilitates the integration of digital technologies within the organisation to support business processes, improve flexibility, and establish new value streams, while contributing to the IT architecture roadmap design.
Experience with the implementation and integration of Microsoft technologies such as: Fabric, SharePoint, Dynamics, Business Central, Power Platform (including power apps)
Manage and prioritise multiple system projects to achieve timely delivery within budget constraints
Identifies and incorporates new technologies to enhance system performance.
Manages the migration, integration, and ongoing support of cloud-based applications to increase accessibility, scalability, and operational flexibility.
Maintains system reliability, addresses issues, and provides ongoing support.
Provides staff training and supports knowledge sharing
Leads system change processes to minimise operational disruption.
Monitors industry trends and applies continuous improvements to business systems.
Evaluates and deploys AI solutions while establishing AI governance frameworks to ensure ethical, secure, and data-driven innovation.
Collaborates closely with senior ICT team members to ensure seamless system integration and alignment between technical infrastructure and business requirements.
Delivers with support of team members, the end-to-end development and security of scalable business systems to transform raw data into actionable insights.
Maintains information security management systems compliance and security standards, participates in audits, risk mitigation, and disaster recovery planning to protect NATA's data.
Supports the full project lifecycle for multiple concurrent systems projects, ensuring delivery on time, within budget, and with minimal operational disruption.
Manage stakeholder communication and external vendor relationships to provide service quality and seamless solution integration.

Essential Criteria

Tertiary qualification in Information Technology, Computer Science, or a related field; relevant certifications (e.g. ISO 27001, ISO 42001, PROSCI, ITIL) are highly regarded.
Proven experience in digital transformation, and aligning systems with organisational goals.
Experience with the implementation and integration of Microsoft technologies such as: Fabric, SharePoint, Dynamics, Business Central
Understanding of Python and SQL language (desirable)
API experience
Strong project management skills with a track record of delivering complex ICT initiatives on time and within budget.
Expertise in business systems development, cloud integration, and emerging technologies such as AI and data analytics.
Excellent stakeholder engagement and communication skills across technical and non-technical audiences.
Sound understanding of ICT governance, security standards, risk management, and regulatory compliance.
Demonstrated leadership in promoting best practices and professional development.
Strong analytical and decision-making skills to support business performance and innovation.

Conditions

Australian Permanent Residency is a requirement for this position.

To request a copy of the position description, please contact .

How to apply

Click Apply and submit your resume and a cover letter outlining your relevant skills and experience, and how they will contribute to your success in the Digital Solutions Delivery Lead role.

Please submit your application by 4pm Thursday 22 October 2026

What we Offer

Celebrate your birthday with a dedicated day of Birthday Leave.
Enjoy greater flexibility with Early Finish Fridays or the option of a 9-Day-Fortnight*.
Give back to the community with Volunteer Time Off.
Access confidential support and wellbeing resources through our Employee Assistance Program (EAP).
Onsite parking.
Be recognised and rewarded through our Service Awards Program.
Maximise your income with a range of Salary Packaging benefits.

About NATA

NATA is a membership based not for profit organisation and has been contributing to the quality of the nation's technical infrastructure and servicing its members since 1947. NATA undertakes accreditation activities that ensure Australian conformity assessment organisations, including laboratories, inspection bodies, calibration services, producers of certified reference materials and proficiency testing scheme providers, have the technical competence to carry out specified tasks in accordance with relevant international and Australian standards.

NATA's work increases community confidence and trust in the services offered by accredited facilities, mitigates risk, improves tendering success and facilitates trade.

NATA has approximately 200 staff nationwide, with its head office in Sydney and State offices in mainland State capital cities. A unique feature of NATA's business model is the 3,000 strong volunteers who contribute their deep technical knowledge, highly developed skills and extensive industry experience to NATA's work as Technical Experts, Committee members and directors on NATA's Board.