Crypto Investment Content & Community Specialist

One Stop Money Solutions · United States · posted today ago

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About this role

This is a remote position.

We are seeking a motivated, crypto-curious team member to drive content, education, and engagement for our TradeGenix Crypto Plan. This multi-faceted position combines client communications, content creation, and digital community management to help busy professionals invest in crypto with confidence.

Key Responsibilities

Content Creation:
- Develop and publish high-quality content for presentations, guides, and website/blog.
- Create visually engaging social media posts, infographics, and onboarding materials.
- Craft regular market updates for clients and prospects.
Community & Channel Management:
- Manage our private Telegram group, foster engagement, moderate discussions, and keep the community updated with timely insights and news.
- Organize and deliver regular webinars and educational sessions for leads and clients, demystifying algorithms, crypto, and the investment process.
- Answer investment queries and provide prompt support via Telegram and other digital channels.
Client Engagement & Onboarding:
- Explain the benefits of the TradeGenix Crypto Plan to potential clients, both individually and in group sessions.
- Handle the onboarding process: provide step-by-step guidance, identify where clients get stuck, and offer solutions to ensure a seamless experience.
- Track and analyze onboarding data to improve flow and client satisfaction.
Lead Nurturing & Sales Support:
- Qualify leads and proactively reach out to interested prospects, supporting them through the decision-making process.
- Collect client feedback and relay it to the team to enhance service quality and product features.

Requirements

Prior experience in content creation, social media, or community management preferred (crypto/finance sector a plus).
Strong communication and presentation skills (written & verbal, English and/or Hindi).
Service-minded, empathetic attitude with a passion for simplifying financial concepts.
An interest in crypto and digital investments; ability to learn new concepts quickly.
Self-driven, organized, able to work independently and remotely.
Technical comfort with Telegram, Zoom, MS Office/Google Suite, and interactive webinar tools.