Consultant - Servicenow

We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in developing and customizing the ServiceNow platform to meet business requirements.

Job Description

• Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM, CMDB, APM, GRC, ITAM, SPM, etc.).
  
• Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions.
  
• Create and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
  
• Design and implement service catalog items with associated workflows and fulfillment automation.
  
• Work with stakeholders to understand business requirements and translate them into technical solutions.
  
• Participate in Agile/Scrum development processes and project lifecycle phases.
  
• Maintain technical documentation and knowledge base for ServiceNow configurations and processes.
  
• Provide support and troubleshoot issues related to ServiceNow functionality and performance.
  
• Ensure compliance with best practices in ServiceNow development, security, and data integrity.
  

Requirements

Requirements

• Candidate should be able to perform in a dynamically changing environment.
  
• Should have prior hands-on working experience in ServiceNow platform
  
• ServiceNow Platform Configurations and ServiceNow Scripting, Best practices
  
• Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage
  
• Ability to work with clients and partners directly and handle crunched timelines
  
• ​Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
  

Certifications

• ServiceNow Certified System Administrator (Desired)
  
• ITIL Certifications (desired)
  
• At least 1 mainline ServiceNow Implementation Certification (Desired)
  

Experience& Background

• BE/B-Tech/MCA/BSc/BCA
  
• Implementation/customization experience on ServiceNow
  
• ITIL/ServiceNow
  
• Certifications will be an added advantage.
  
• Set up standards for quality control; measure and report performance against those standards
  
• Exposure on Service Now integration protocols with other application/systems
  
• Excellent attention to details, ability to multitask, and effective time management skills
  
• Knowledge of web based development languages; specifically JavaScript, Ajax
  

Benefits

Benefits

What we Offer

• Above industry-average remuneration
  
• Excellent learning & career progression
  
• Paid Time Off - Holidays / Vacation
  
• WFH / Flexible Schedule
  
• Health Insurance coverage (Family as well)
  
• Bonus & Incentives
  
• Free Industry-leading training, certification and support
  
• Employee Recognitions & Teaming Activities
  

Originally posted on Himalayas