Cold Caller
About this role
Position: Cold Caller
Number of hours: 40 hours/week
Schedule: NZ Time, 9AM - 6PM
Tasks required:
Cold call prospects to sell the products and services of the client
Provide information about products features, prices etc. and present their benefits
Ask pertinent questions to understand the customers requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Upsells customers to larger products, more extensive packages, or higher priced services
Keep detailed record of call logs and enter data accurately and consistently into the company's database
Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment
Generate and source out leads through various channels
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to call, connect, and interact with potential customers
Prior work experience with New Zealand or Australian clients/companies is preferred but not required
Knows how to craft responses and do meaningful conversations
Very particular on the process of sourcing out leads and what tools to use
Clear and concise communicator with a neutral English accent and effective verbal communication skills
Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
Ability to work independently and in a team-oriented environment
Originally posted on Himalayas
