Client Solutions Manager - Spotify

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 60 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a leading global digital advertising company operating in over 130 markets worldwide. Through partnerships with nearly 60 major digital platforms, the company helps businesses expand their reach and maximize advertising opportunities. With a strong international presence and a dynamic, multicultural environment, our client offers exciting career opportunities for professionals looking to grow in the digital advertising industry.

The Client Solutions Manager is a critical role in delivering best-in-class service for advertising clients. In partnership with the Client Partner and in collaboration with the Brand Strategist, the CSM is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.

Responsibilities :

• Participate in strategic planning with sales to grow or generate new business opportunities.
• Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports.
• Collaborating with top advertisers to understand their objectives, recommending best practices, and developing effective campaigns
• Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
• Providing feedback to product and tools teams to help us scale our advertising platform.
• Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs and creatives efficiency metrics against defined KPIs) and delivery.
• Organize & manage account information, assets & data, and reports.
• Knowledge in performance (analytics, google task, etc) is a plus.

Qualifications :

• At least 3 years of experience in client relationship management and digital media.
• Bachelor's degree in Advertising.
• Intimately familiar with online media planning, design and art control of advertising pieces.
• Strong communication and people skills (working directly with clients).
• Aptitude, creativity and a preference for working in collaborative teams and across business unit.
• Strong time management and problem-solving skills.
• Ability to multi-task under challenging deadlines still focusing on details.
• Fluent in English

Originally posted on Himalayas