Client Service Representative - Remote
About this role
We partner with unions, credit unions, associations, and their members across Canada to provide permanent benefits that protect what matters most. Our focus is on serving working families and ensuring every child has the coverage they need. Were now expanding our team and looking for motivated, people-driven individuals to grow with us.
What Youll Do
Youll be the first point of contact for families, guiding them through their permanent benefits program with care and professionalism. Your responsibilities will include:
Explaining benefit options clearly and effectively over Zoom
Ensuring accurate and compliant documentation
Maintaining long-term client relationships through consistent follow-up
Working collaboratively with team members to improve efficiency and service delivery
What Were Looking For
Must be legally authorized to work in Canada
High school diploma or equivalent (post-secondary an asset)
1+ year of experience in customer support, administration, or client-facing roles preferred
Key Skills
Strong verbal and written communication skills
Excellent organizational and documentation abilities
Adaptability in a fast-paced environment
Problem-solving mindset with attention to detail
Collaborative and team-oriented attitude
Why Join Us?
Comprehensive Benefits dental, prescription coverage, travel insurance, and more
Flexibility & Freedom fully remote with a schedule that fits your lifestyle
Career Growth structured training and performance-based advancement opportunities
Rewards & Recognition incentive trips and performance bonuses
Positive Culture inclusive, supportive environment where your contributions are valued
How to Apply
If youre ready to build a career that combines purpose, flexibility, and growth, apply today to take the first step toward your future.
Originally posted on Himalayas