Care Technical Manager (CaTM)
Inabia Software & Consulting Inc. · United States · posted today ago
Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.
About this role
Job Description & Skill Requirement:
Mandatory skill: NCS - Nokia Container Services
Technical Skills
- Core Network Expertise: Deep understanding of core network technologies for mobile telecommunications, including LTE/VoLTE/VoWiFi/5G, Telco/Public Cloud (CNF and VNF), and IP Connectivity.
- Protocol Knowledge: Proficiency in various protocols, including TCP/IP, Routing/Switching, Network Security, Network Management, DNS, Radius, LDAP, MAP, Diameter Policy Control and Charging, and Radius.
- Cloud Infrastructure (Telco, Distributed, Edge Clouds)
- Cloud configuration and troubleshooting on OpenStack and Kubernetes-based platforms (CBIS, NCS, OCP, NRHO). Working experiencde in NCS platform is must.
- Networking: L2/L3 Switches, Routers, Firewalls
- Servers & Storages: Airframe, HPE, Dell, EMC
- Monitoring solutions (Prometheus, Grafana, Thanos)
- DevOps tools, Cyber Security, Automation (Ansible, GitOps) for NCD
- Cloud MoO processes and ticketing system (Salesforce)
Additional Requirements
- Proficient in English: Excellent written and spoken English communication skills are essential for effective interaction with Customer.
- Technical Communication: Ability to clearly communicate complex technical ideas in writing, presentations, and face-to-face meetings.
- Customer-Facing Experience: Experience in a customer-facing role, including 24/7 emergency on-call support.
- Escalation Management: Experience in managing escalations across cross-functional teams and coordinating resources to resolve issues.
- Project Management: Knowledge of project management principles and methodologies.
- Business Understanding: Understanding of business concepts and development processes. Care Technical Manager (CaTM)
Originally posted on Himalayas
