Account Manager

Zabota LLC · United States · $5k – $6k · posted 1mo ago

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About this role

Account Manager

About Zabota

Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.

About Our Client

Our client is a growing email marketing agency focused on ecommerce and DTC brands. They help ambitious online businesses increase retention, engagement, and revenue through strategic email campaigns, automated flows, and ongoing optimization.

About the Role

We're looking for a Full-Time Account Manager to manage relationships and email marketing execution for 5–7 ecommerce/DTC clients.

You'll act as the main point of contact for clients while working closely with a dedicated pod consisting of an Email Designer and Klaviyo Technician. You'll oversee campaign execution, contribute to strategy, write copy, manage feedback, and ensure deliverables are completed accurately and on time.

Responsibilities

Manage day-to-day relationships and communication with 5–7 clients
Develop monthly campaign calendars and contribute to client email strategies
Write and edit high-converting email copy, including subject lines, headlines, and CTAs
Collaborate with the Email Designer and Klaviyo Technician within your pod
Coordinate campaigns, flows, timelines, feedback, and revisions
Review email designs, copy, and campaigns before client delivery
Plan and optimize flows, segmentation, and A/B testing
Monitor campaign performance and provide strategic recommendations
Prepare monthly and quarterly client reports
Proactively identify opportunities to improve client retention, engagement, and revenue

Qualifications

3+ years of experience in account management, email marketing, client success, or a similar role
Experience working with ecommerce/DTC brands, within an agency environment
Proven experience managing multiple clients or accounts simultaneously
Strong email copywriting and editing skills
Strong understanding of email marketing and the customer lifecycle
Excellent written and spoken English
Strong client-facing communication and relationship-building skills
Highly organized, proactive, detail-oriented, and reliable
Comfortable working independently in a remote environment
Experience collaborating with creative and technical teams