Account Manager / Executive

TalentCross · United States · $36k – $48k · posted today ago

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About this role

TalentCross partners with US-based clients to connect LATAM talent with exciting global opportunities. We are hiring for a fast-growing consumer goods company that specializes in premium dog treat brands and custom-branded consumable souvenirs for hotels, coffee shops, boutique retailers, and destination businesses across the US.

About the Role

This is a full-cycle sales and client success role. You will receive warm inbound leads, convert them into accounts, and manage those relationships long-term—driving reorders, upsells, and referrals. You'll also have the freedom to prospect independently.

Responsibilities

Work a pipeline of warm inbound leads, qualify prospects, and close deals.
Conduct discovery calls, send proposals, handle objections, and onboard new clients with clear expectations around order minimums, timelines, and product options.
Own client relationships once accounts are live—proactively reach out ahead of reorder windows, identify upsell opportunities, and maintain account health.
Prospect independently for cold leads, particularly gift and souvenir shops, coffee shops, and destination retailers.
Keep CRM updated and share regular feedback with founders on lead quality and market signals.

Requirements

3–6 years of experience in B2B sales, account management, or client success.
Proven track record of closing inbound leads and managing accounts.
Self-starter, comfortable owning a full sales cycle without hand-holding.
Strong organizational skills and CRM fluency (Airtable, HubSpot, or similar).
Excellent communication skills for daily client interactions via phone, video calls, and email.
Entrepreneurial mindset with a focus on growth and opportunity.