Associate Director, Test Security Investigations

Associate Director, Test SecurityInvestigations

College Board–Risk Management

Location:

• This is a remote role. Candidates who live near CB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office). All CB employeesare required tooccasionally travel to meet in person for business purposes.

Role Type:

• This is a full-time position

About the Team

The Test Security team atCollegeBoard is a close-knit, collaborative team of27people with a passion for fairness in our assessments. The team is committed to protecting the integrity of all College Board assessments and the reputation of the organization. We pride ourselves onconducting consistent, fairinvestigations usingbest-in-class investigative techniques and innovative tools and analysesto prevent, deter and detect attempts to gain an unfair advantage on College Board exams. Our investigative teamis currently made up of7individuals, but we work closely with our broader Test Security department tolead investigations into fraud, potential misconduct and score validity issues in coordination with Information Security,Platform Threat Intelligence, Psychometrics, Data Science and Operations as well asa variety of external vendors to supportthe administration and security of our assessments.

AboutOpportunity

As the Associate Director of Test Security Investigations, you willconductinvestigations into fraud, potential testing misconduct and score validity issues for College Board assessments. Your primary focus will be managing casesidentifiedthrough post-administration analyses, tips and reports as well asmonitoringthe web and social media for posts about test content and potential testing misconduct together with our third-party web monitoring vendor. You will manage investigative cases, including compiling relevant evidence for such cases and conducting interviews of impacted individuals, as needed. You will work closely with the investigative team and collaborate with other internal teams on such investigations to gather evidence for cases and apply consistent evidentiary standards for case disposition. Additionally, you willcontribute to enhancements ininvestigative analyses and processesby conductingin-depth analysis of available data and analysis tools. Your role is critical in supporting the integrity of our assessments and our brand reputation.

In this role, you will:

Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%)

• Complete thorough investigations of testing misconduct across College Board’s digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections).

• Thoroughly review hotline tips and internal referrals toidentifyactionable information and potential next steps before an investigation isinitiated.

• Conduct cross-functional collaboration withInformation Security,Platform ThreatIntelligence, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools, enhancements to business processes to address data security access threats, and to ensure a thorough understanding of current and emerging test security threats.

• Complete pre-exam data analytics prior to SAT and AP test administrations toidentifyhigher risk test takers and implement mitigation measures. Conduct analyses within thesubsequent30 daystoidentifyand inform managers of risk trends in certain international markets and higher risk states.

• Execute the team’s structured communications framework to provide responsive and deescalatingassistanceto customers’ test security-related inquiries via thetimelyacknowledgement of inquiries and follow-on feedback within required timelines. Whenappropriate, discuss investigative findings with our customers (i.e., students, parents/ legal guardians, and high school and college educators) and with an emphasis on providing feedback that conveys professional candor, clarity, and empathy.

• Travel and conduct test day observations at test centers worldwide to assess test security compliance, conduct investigations, and share findings with fellow investigators toidentifytest security risk trends.

Support best-in-class test security services for all CB assessments with a targeted content monitoring and exposure strategy (20%)

• Conduct overt and covert surveillance across various social media sites to detect, mitigate, and investigate the posting of exam materials.

• Assisttest security colleagues in reviewing suspected content images detected by our web patrol vendor,participatein confirming the images’ validity, collaborate cross-functionally to discuss your findings, and initiate investigations to hold offending test takers accountable.

• Assistmanagers and colleagues in developing and implementing an enhanced content exposure strategy.

About You

To qualify for this role, you must have:

• Experience in conducting thorough investigations into fraud and misconduct issues, preferably in educational or assessment settings

• Skilled inutilizingadvanced search techniques, social media platforms, and digital tools to gather, analyze, and interpret data

• Adept critical thinking skills, including using data to inform decisions and actions   

• Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more  

• Proven ability to build relationships and influence others to action

• Experience in data analysis and evidence gathering and analysis skills, including use of data analysis tools such as Salesforce or Power BI preferred 

• Excellent PowerPoint, Word, andExcel skills 

• Bachelor’s degree is preferred

• The ability to travel domestically5-7times a year to College Board offices or on behalf of College Board business as well as the ability to travel internationally3-4times a year on behalf of College Board to support exam administrations

• Authorization to work in the United States 

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receivingtimely, respectful feedback, and continuously improving through iterative learning and user input.

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

• Authorization to work in the United States

About Our Process

• Application review will begin immediately and will continue until the position is filled.This role is expected to accept applications for a minimum of 5 business days.

• Whilethehiring processmay vary, itgenerallyincludesresume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding,a panelinterview,a conversationwith leadership and reference checks.

What We Offer

AtCollegeBoard, we offer more than a paycheck:we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We’rea self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $56,000 - $95,000.

• Your exact salary will depend on your location, experience, and how your background compares to others in similar rolesatthe College Board.

• We aim to make our best offer upfront, rooted in fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You’llhave open, transparent conversations about compensation, benefits, and whatit’slike to workatCollegeBoard throughout your hiring process. Check outourcareers pagefor more.

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Originally posted on Himalayas